Provisioning limits

Modified: 09 Mar 2023 22:10 UTC

In order to maintain the quality and performance of our cloud infrastructure, MNX has a default total memory quota of 32GB DRAM for each data center. If you provision an instance or multiple instances with a combined DRAM exceeding 32GB, the quota will be hit and you will not be able to provision additional instances. To request an increase to the total memory quota or set the limit as needed to control costs, contact support.

Requests to provision instances that would exceed the memory limits will be refused.

Customer portal

A portal error may look like this:

You have exceed the provisioning limits set for your Triton Compute Service portal. To have your limits raised, please contact Support by clicking on the OK button below.

Triton CLI

When using triton, you may receive an error similar to the following:

triton instance: error: error creating instance: QuotaExceeded: To have your limits raised please contact Support.

Terraform

When provisioning with Terraform, you may receive an error similar to the following:

CloudAPI

A HTTP 403 response for CloudAPI may look like this:

{
    "code": "NotAuthorized",
    "message": "QuotaExceeded: To have your limits raised please contact Support."
}